Considering a heat pump?
Ask how it would heat and cool your home, work with your existing system, and fit the rebate rules before you choose equipment.
Heat pump planning guideFree homeowner comfort checkAbout 60 secondsNo obligation
ComfortScout⌂ Heating & cooling, on your terms
Before you choose a new system, know your next step.
Installing or replacing a heat pump, furnace or AC? Tell us about your home, timing and rebate questions. ComfortScout reviews your request, then helps connect you with one local provider when coverage is available.
Free for homeowners. Not an instant quote or rebate approval. We’re a connection service, not an installer.
✓ Free for homeowners✓ Clear consent✓ No obligation
START WITH THE DECISION YOU’RE FACING
New installation or replacement? Ask the right questions first.
You don’t need to choose a model yet. Start with what your home needs.
Adding or replacing AC?
Explain which rooms get hot. Ask about sizing, ductwork and electrical work—not just the price of the outdoor unit.
Air conditioning guideDeciding what replaces your furnace?
Ask a provider to compare suitable options for your home, including installation work, operating costs and any backup heating needs.
Furnace replacement guideThese planning guides focus on Vancouver & Metro Vancouver. Our free check accepts Canadian requests; provider availability varies by postal code.
WHAT YOUR CHECK ACTUALLY DOES
A request first. A conversation next.
Not a booking, an instant price, or a list of companies competing to call you.
Tell us about the project
Eight short steps cover your system, home, timing and rebate interest. Your postal code is verified a few questions later; contact details come last.
ComfortScout reviews it
We may call to confirm your needs and information, then check whether a suitable provider serves your area.
One identified provider, if available
We identify the provider before sharing your request. They can discuss an assessment and quote. You decide whether to proceed.
No provider confirmed yet? Your request stays with ComfortScout. We may follow up if coverage expands; we won’t send it to a shared list.
BEFORE YOU COMMIT
Check the rebate rules before you choose.
A rebate headline isn’t your final price. Check the program’s rules before choosing equipment or signing a quote.
Read the Vancouver rebate guide ComfortScout records your rebate interest. It does not confirm eligibility, approve applications or guarantee savings.- 1
Your home and household
Location, utility, current heating and household eligibility can affect which programs apply.
- 2
The proposed equipment
Confirm the specific system and installer requirements. Not every furnace, AC or heat pump qualifies.
- 3
The order of the steps
Check whether registration or pre-approval is needed before purchase or installation.
STILL RESEARCHING? START HERE
One Vancouver guide. The essentials in one place.
Understand systems, costs, quotes, permits and rebates without hunting around the website.
Open the complete Vancouver guideCLEAR ANSWERS BEFORE YOU START
Before you share your details.
Who contacts you, what the check does, and what it doesn’t promise.
What happens after I submit my comfort check?
ComfortScout reviews your request and may call to verify your project and contact details. If a suitable local provider is available, we identify that provider before sharing your request. The provider can then discuss an assessment, options and a quote. Submitting is not a booking or a commitment to buy.
Will several companies contact me?
Your request stays with ComfortScout while we review it. We share it with one identified provider when a suitable match is available, never a shared list of competing companies. ComfortScout may contact you first to clarify your needs.
What if there is no provider in my area?
Provider coverage is not guaranteed. If no suitable provider is confirmed, your request stays with ComfortScout rather than being sent to multiple companies. We may follow up if coverage expands. For urgent repairs, contact an available local contractor directly; ComfortScout is not an emergency service.
Is ComfortScout an HVAC contractor?
No. ComfortScout is a homeowner connection service. Independent providers handle home assessments, equipment recommendations, written quotes, permits and installation. We do not install equipment or approve rebates.
Am I guaranteed a rebate or specific savings?
No. Eligibility depends on the current program, your home, existing heating, proposed equipment and application timing. The comfort check records your interest; it is not a rebate eligibility decision. Confirm the rules with the program administrator and your provider before committing.
Does the comfort check cost anything?
The check is free for homeowners, with no obligation to purchase. Any assessment, equipment or installation charges must be discussed separately with your provider.
Where is ComfortScout available?
We accept homeowner requests across Canada, with a focus on British Columbia, including Vancouver and Metro Vancouver. Accepting a request does not guarantee a provider in that area. We review the submitted postal code before considering a match.
What information will I be asked for?
Your project interest, ownership, current heating system, equipment age, postal code, timing, rebate interest and contact details. The eight-step form starts with your project. Your postal code is verified a few questions later, and contact permission comes at the end.
A CLEARER NEXT STEP
Tell us what you’re planning.
You don’t need every answer yet. Start with the system you’re considering.
Start my free comfort checkFreeAbout 60 secondsNo obligation